Hello Doctor হ্যালো ডাক্তার

Return Policy

Last updated: 17 Mar 2026

Return & Refund Policy

We want you to be 100% satisfied with your purchase.

Returns

  • Items can be returned within 7 days of delivery
  • Items must be unused, in original packaging and condition
  • Perishable goods and personalised items cannot be returned

Refunds

  • Approved refunds are processed within 5–7 business days
  • Refund goes back to the original payment method

Damaged or Wrong Items

Contact us within 48 hours of delivery with a photo. We will arrange a replacement or full refund.

How to Return

Contact us via WhatsApp with your order number and reason. We will guide you through the process.

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